How sustainable are outcomes several years after water, sanitation, and hygiene (WASH) projects have closed? In this webinar, Leslie Greene Hodel (Senior Advisor, Water CKM Project) presents findings from the second in a series of USAID Water Communications and Knowledge Management (CKM) Project ex-post evaluations on the Indonesia Environmental Services Program (ESP), implemented by DAI between 2004 and 2010.
About the Evaluation
Seven years after the close of the project, the evaluation team used a mixed-methods design, including utility service level and performance data as well as qualitative interviews, to examine the enduring influence of selected ESP achievements in improving urban water utilities’ service levels as well as utilities’ management capacity and financial stability. The evaluation also verified the present status of a microcredit program designed to improve access to the poor. Lessons from this evaluation are intended to inform improvements to ongoing USAID urban WASH activity design in Indonesia and beyond.