Information You Give Us
If you choose to contact us with personal information through our website, we use that information to respond to your message and to help provide the information requested. We do not collect personal information for any purpose other than to respond to you. We only share information with another government agency if your inquiry relates to that agency, or as otherwise required by law. Moreover, we do not create individual profiles with your personal information or provide it to any entity outside of the organizations managing the Globalwaters.org website.
The content and technology behind Globalwaters.org are managed by a team of USAID Center for Water Security, Sanitation, and Hygiene staff, with technical support from the Water CKM project.
Information Automatically Collected
When you visit Globalwaters.org, the following basic information is automatically received and stored by the web servers hosting Globalwaters.org:
- The originating Internet Protocol (IP) address and internet domain name;
- Information about your computer or mobile device (e.g., type and version of web browser, operating system, screen resolution, and connection speed);
- The pages on Globalwaters.org that you visit;
- The internet address, or URL, of the website that connected you to our site, if you accessed Globalwaters.org via a link on another page (i.e., “referral traffic”); and
- The amount of data transmitted from Globalwaters.org to your computer.
We use this information to help us make our site more useful to visitors -- to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits.
How Information is Used
If you choose to provide us with information, we may use that information to contact you, respond to your message, or provide you the information or services you requested. In order to serve you better, we may analyze multiple sources of data you have provided (for example, to look up whether you previously contacted USAID about the same topic so that we do not send you a duplicative response). We may also use messages or comments collected through Globalwaters.org or official social media pages for our own purposes, such as to improve our websites.
Electronically submitted information is maintained and destroyed according to the principles of the Federal Records Act and Freedom of Information Act and the regulations and records schedules approved by the National Archives and Records Administration.
To better serve our visitors, we use technology commonly referred to as "cookies" to track new and returning visitor actions on Globalwaters.org. They are used to track the way visitors use our site so we may continually improve the experience. These cookies do not capture personally identifiable information, such as your name or email, or track interactions outside of Globalwaters.org.
Globalwaters.org uses a third-party analytics provider (currently Google Analytics) to analyze data from cookies. The third-party analytics provider does not receive personally identifiable information through these cookies and is prohibited from combining, matching or cross-referencing Globalwaters.org information with any other information. We have also limited the provider’s ability to see your full IP address (a process known as “IP masking”).
If you are concerned about the potential use of the information gathered from your computer by cookies, you can remove or block the use of web measurement and customization technologies by changing the setting of your browser to block cookies as described here.
In order to manage email subscription lists we use a third-party provider, Mailchimp, to retain the names and email addresses of our email subscribers and other information they may have shared with us such as job title and organization. We also keep automatically generated email data used to improve our email communications, which may include:
- The recipient’s email client
- Whether the email was opened
- If a link in the message was clicked
- Whether an email was delivered
- If the email was forwarded
If, at any time, you wish to stop receiving our messages, simply click on the “Unsubscribe” link at the bottom of each email message. For more information, view Mailchimp’s privacy notice.
USAID and the Globalwaters.org team maintain official pages or accounts on some third-party websites such as Facebook and Twitter to better engage with the our online audience. Your activity on those sites is governed by the third-party website’s security and privacy policies. Users of third-party sites often share information with the general public, user community, and/or the third-party operating the site and should review the privacy policies of those sites before using them. You should also adjust privacy settings on your account on any third-party site to match your preferences.
To improve the quality of our services, we may integrate measurement tools for basic analysis of activity on third party sites (such as likes and retweets) and do not collect personally identifiable information.
Links to External Sites
Globalwaters.org may link to websites created and maintained by other public and/or private organizations and individuals. When you follow a link to an external site, you are leaving Globalwaters.org and are subject to the external site‘s privacy and security policies. We also do not endorse the site’s sponsor, any views they express, or any products or services they offer.