The United States Agency for International Development (USAID) Water, Sanitation, and Hygiene Finance (WASH-FIN) project seeks to close financing gaps to achieve universal access to water and sanitation services through sustainable and c
A USAID WASH-FIN (Water, Sanitation, and Hygiene-Finance) survey of 105 private sanitation service providers (SSPs) across Senegal found that they face challenges typical of small- and medium-sized enterprises—access to finance being foremost. To overcome this, WASH-FIN Senegal is providing support to promote relationships between the SSPs and commercial banks.
Senegal is among the few African countries with a WASH institutional framework that has made considerable progress in expanding WASH services, achieved, in large part, by fully embracing private sector participation.
Why would a major city choose to reform customer relationship management (CRM) in the face of a water crisis? What good could that possibly do when reservoirs are drying up and citizens are being told to dramatically reduce water use?
Closing financing gaps for universal water and sanitation access through sustainable and transparent business models, increased public funding, and expanded market finance for infrastructure investment.