This fact sheet highlights SWS’s work in Kitui County, Kenya, where Oxford and UNICEF are developing, scaling-up, and testing the FundiFix model as one response to Kitui County’s rural water challenge. The goal is to provide a model for universal, rural water service delivery. FundiFix provides a performance-based approach to maintaining water infrastructure, using ‘smart handpumps’ that collect real-time information on abstraction volumes and breakdown incidents. Oxford and UNICEF are incubating the local Kenyan company Miambani Ltd. to provide preventive maintenance for small-piped schemes and handpumps. Learning about and documenting the risks and returns of this approach will provide insights and direction for government, private sector, and communities to establish an empirical basis for improving policy, practice, and investments for water security for the poor. Oxford and UNICEF are working closely with government and other stakeholders, using an existing platform of quarterly County WASH Forums, to strengthen the institutional coordination necessary for effective service delivery.