WSUP

Video

The Leak Squad

Take a look at how the leak detection team at JIRAMA, the national water utility in Madagascar, is at the forefront of preserving Antananarivo's most precious resource.

Report

A Journey of Institutional Change: Extending Water Services to Nairobi’s Informal Settlements

This Topic Brief sets out the process of institutional change undergone by Nairobi City Water & Sewerage Company (NCWSC) to extend services to the informal settlements of Nairobi.

Beginning with the creation of an Informal Settlements Department (ISD) in 2009, the utility has implemented a set of structural reforms, strategies and service delivery approaches which have engendered significant progress towards citywide service provision, and which can be instructive for utilities facing similar challenges across sub-Saharan Africa.

Video

Madagascar's Urban Water Challenge (360 degree film)

On the outskirts of Madagascar’s capital city, Antananarivo, getting enough water every day can be a difficult task.

The national water utility JIRAMA is extending the water network out to people living in informal settlements, thanks to support from the Water & Development Alliance (WADA), a partnership between USAID and Coca-Cola.

Learn more: 

Manual

A Guide to Strengthening the Enabling Environment for Faecal Sludge Management: Experience from Bangladesh, Kenya and Zambia

This guide presents an introduction to conceptualising and strengthening the enabling environment for faecal sludge management (FSM) services in low-income urban areas.

It is based on WSUP’s experience working with Bill & Melinda Gates Foundation to develop market-based solutions for on-site sanitation services in the cities of Dhaka and Chittagong (Bangladesh), Kisumu (Kenya) and Lusaka (Zambia).

 

Activity

West Africa Sanitation Service Delivery

USAID/West Africa’s Sanitation Service Delivery (SSD) Program seeks to dramatically scale-up sanitation services delivery through market-based approaches that strategically complement the recent policy shifts and massive demand generation efforts in West Africa. The SSD program will develop, test, and scale market-based models, reaching all segments of the unserved population, to achieve and sustain an improved level of sanitation service over time.