In emerging markets, there is a significant gap in access to water and sanitation services. Mobile technology, with its almost ubiquitous presence and coverage is uniquely placed to help address this problem.
In 2017, the GSMA Mobile for Development Utilities program awarded CityTaps a grant to scale their prepaid water service platform to enable the urban poor to access affo
A key barrier to universal access to water supply and sanitation (WSS) is that providers often lose money serving their current customers because tariffs are too low, non-revenue water levels are high, and collection rates are poor.
This report identified three key trends in mobile-enabled water delivery that have been tested in a range of countries and have potential to scale. The report explores these in light of broader industry trends, as well as in-depth lessons collected from our grants and one-to-one interviews with entrepreneurs in the water sector.