Why would a major city choose to reform customer relationship management (CRM) in the face of a water crisis? What good could that possibly do when reservoirs are drying up and citizens are being told to dramatically reduce water use?
Closing financing gaps for universal water and sanitation access through sustainable and transparent business models, increased public funding, and expanded market finance for infrastructure investment.
Looking Back on SUWASA and to the Future with WASH-FIN
This WASH-FIN Brief looks back at the experience of the USAID Sustainable Water and Sanitation in Africa (SUWASA) program in promoting access to commercial financing fo
Closing financing gaps to achieve universal access to water and sanitation services through sustainable and creditworthy business models, increased public funding and expanded market finance for infrastructure investment