Kenya Integrated Water, Sanitation and Hygiene Project

Kenyan girls washing hands

In Kakamega County, USAID helped the government develop policies to guide the county’s water services priorities. This led the county to double its budget for WASH services and related capital investments. USAID’s Kenya Integrated Water, Sanitation, and Hygiene Project also strengthened corporate governance to improve operational efficiency at the county’s water and sewerage company through automated metering and billing processes, data management, and improved customer service. “Customers are now willing to pay for water,” says KIWASH WASH Governance Specialist Euphresia Luseka. “They are now feeling like [the utility] is more reliable and they can depend on their services.”

Governance & Finance
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USAID Center for Water Security, Sanitation, and Hygiene
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