service provision

Blog

Taking a Closer Look at Indonesia’s Environmental Services Program

This blog post discusses key findings and lessons learned from an evaluation of the long-term sustainability of selected components from the USAID-funded Environmental Services Program (ESP) in Indonesia. The program was implemented from 2004–2010 and included capacity-building efforts to improve financing and management of Indonesian municipal water utilities.

Project

Northern Uganda Water Supply Services

The Northern Uganda Water Supply Services Project (NUWATER (formally NUWSS) was a three-year initiative funded by USAID/Uganda. The NUWATER contract was signed on June 10, 2008, more than a year after the original feasibility study that provided the foundation for project design, for a period of 36 months and a total life-of-project funding of just under $3 million. The objective of the project was to assist the local authorities with reestablishing their water supply services with initial focus on the northern Uganda towns of Kitgum and Pader.

Project

Sustainable Water and Sanitation in Africa

The Sustainable Water and Sanitation in Africa (SUWASA) program was designed to improve access to safe, reliable, affordable, and sustainable water and sanitation services for unserved and underserved urban populations in sub-Sahara Africa. The program fostered urban water sector reforms to solve policy, institutional, regulatory, financial, and operational challenges that hindered the effective delivery of sustainable water and sanitation services for urban residents in nine African nations.

Final Report

Sustainable Water and Sanitation in Africa (SUWASA) – Final Report

The Sustainable Water and Sanitation in Africa (SUWASA) program was implemented from 2005–2009 to improve access to safe, reliable, affordable, and sustainable water and sanitation services for unserved and underserved urban populations in sub-Sahara Africa. The program fostered urban water sector reforms to solve policy, institutional, regulatory, financial, and operational challenges that hindered the effective delivery of sustainable water and sanitation services for urban residents in nine African nations.

Report

Alternative Financing for Water Utilities in Indonesia: A Review of Lessons and Challenges

When this report was released, public infrastructure investment— including and especially in the water sector—was at a virtual standstill in Indonesia. In that context, one of the targets of the Environmental Services Program (ESP) was to increase access to sustainable financing for water utilities in Indonesia. Toward this end, ESP has embarked on a number of strategies to explore alternative sources of financing and encourage new investment.

Report

A Journey of Institutional Change: Extending Water Services to Nairobi’s Informal Settlements

This Topic Brief sets out the process of institutional change undergone by Nairobi City Water & Sewerage Company (NCWSC) to extend services to the informal settlements of Nairobi.

Beginning with the creation of an Informal Settlements Department (ISD) in 2009, the utility has implemented a set of structural reforms, strategies and service delivery approaches which have engendered significant progress towards citywide service provision, and which can be instructive for utilities facing similar challenges across sub-Saharan Africa.