Due to its geographical location and to the natural features of its climate, the MENA region figures historically among the most water scarce areas of the world and water management issues have always represented significant challenges.
Following repeated large-scale humanitarian emergencies in the Sahel Region USAID recognized that continuing to treat these recurrent crises as acute emergencies is extremely costly and does not effectively address their underlying causes.
Why would a major city choose to reform customer relationship management (CRM) in the face of a water crisis? What good could that possibly do when reservoirs are drying up and citizens are being told to dramatically reduce water use?
With a population of more than 1.5 million people, Udon Thani province in northeastern Thailand is growing and industrializing rapidly as it positions itself as a strategic communications and commercial gateway to Indo-China.