Muhammed Ibrahim is a local facilitator in Ethiopia working on USAID’s Sustainable WASH Systems Learning Partnership (SWS). His job is to improve the sanitation systems in the small towns of Debre Birhan and Woliso using an unconventional approach. He isn’t building toilets or educating people on the need for safe sanitation. Instead, Muhammed and his team are supporting local government staff, residents, and private companies to work together to address complex systematic issues as a collective. This approach is called collective action.