This paper underscores the need for market-based approaches in the delivery and management of Water and Sanitation services especially in the rural and peri-urban areas. The paper seeks to highlight the important role that WASH enterprises which mostly serve as gap fillers in the many rural, urban & peri-urban areas that are mostly unserved / underserved plays in service provision.
While appreciating the importance of community–based management model that has been universally practiced, the paper focuses on the USAID Kenya Integrated Water, Sanitation and Hygiene (KIWASH) project's approach to capacity development as crucial for ensuring improved and expanded WASH Services. This paper also discusses the importance of Business Development Services in instilling a culture of performance and reorienting the small and medium WASH enterprises embrace market based approaches to service delivery.
The paper was presented at the 41st WEDC International Conference at Egerton University, Nakuru, Kenya, from July 9–13, 2018.