Northern Uganda Water Supply Services (NUWATER) End-of-Project Evaluation

The Northern Uganda Water Supply Services (NUWATER) project was a three year (June 10, 2008 – June 6, 2011), $3 million USAID/Uganda-funded program created to increase access to water in Kitgum and Pader towns by improving the urban water supply systems using private service providers for operation and maintenance of the water systems. The objective of the project was to assist the local authorities in Kitgum and Pader with reestablishing their water supply services. The project coordinated with the Ministry of Water and Environment and its lead agency in the water and sanitation sector, the Directorate of Water Development (DWD) while working directly and closely with local government units in Northern Uganda to deliver services. NUWATER was implemented by Tetra Tech ARD, Inc. with subcontractors including the External Services Unit of the National Water and Sewerage Corporation (NWSC) of Uganda.

This end-of-project evaluation was undertaken between May and June 2011 to answer four key evaluation questions pertaining to project achievements and impact and to obtain lessons learned from the project to inform future USAID water services projects in Uganda:

1. To what extent did the project meet its goal of improving access to water in Kitgum and Pader?
2. How realistic and appropriate was the design of the project?
3. Were the appropriate stakeholders involved in the program and to what extent did the program promote better coordination and collaboration amongst them?
4. Analyze the effectiveness of the program management and its effect on the program outcomes.