Instituting Water Demand Management in Jordan (IDARA) Evaluation

The following report is the result of the findings of a mission to Jordan by the independent external evaluation team commissioned by Mendez England & Associates (ME&A) on behalf of the United States Agency for International Development (USAID)/Jordan pursuant to Task Order AID-278-TO-11-0000100001 under the Evaluation Indefinite Quantity Contract, No: RAN-I-00-09-00018. The report is an end-of-project review of the USAID-funded Instituting Water Demand Management (IDARA) project in Jordan, implemented by Development Alternative Inc. (DAI) between 2007 and 2011.

The main beneficiaries of IDARA interventions were the Ministry of Water and Irrigation (MoWI) and the three major water utilities in Jordan: Miyahuna Water Company, Aqaba Water Company, and Yarmouk Water Company. Additional recipients of IDARA support were four other ministries – Ministry of Tourism and Antiquities (MoTA), Ministry of Public Works and Housing (MoPWH), Ministry of Environment (MoENV), and Ministry of Industry and Trade (MoIT) - who collaboratively participated in the development of Water Demand Management (WDM) action plans for their respective ministry.

The primary focus of IDARA interventions was: 1) the establishment of a functioning and well trained Water Demand Management Unit (WDMU) within the MoWI; and 2) the development of a Water Demand Management System (WDMS) that captures utility customers’ water usage and water savings data. The WDMS also has a forecasting module and a tracking module to assist the utilities in planning and managing their customers’ water demands.