Africa Non-Revenue Water Program Synthesis Report

Non-revenue water (NRW) is a major problem for water utilities worldwide and especially in low and middle income countries (LAMIC). In light of this problem, the African Water Association and USAID’s Further Advancing the Blue Revolution Initiative (FABRI) launched a new four-year program to reduce NRW in 20 African water utilities in 16 countries in east, central, southern, and West Africa. 

This Synthesis Report was prepared to disseminate the results of the audit process—the challenges facing the utilities on NRW management and the lessons learned. These lessons have been invaluable to the utilities for translating the challenges and gaps in their institutional and operational policies into issues for improvement that are unique to each utility.